Exchanges and Returns
We want you to be happy with your jewelry! We gladly accept exchanges and returns within 14 days of delivery. Please email firstname.lastname@example.org and we will assist you.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
Please check with your bank account or credit card company. There is often some processing time before a refund is posted.
To return your jewelry, please mail to: Designer Therapy, 1385 Lakeshore Rd. West, Unit 5, Mississauga ON, L5J4T6, Canada